Accessibility statement

The following accessibility statement covers all sites hosted within the following domains:
Vertogrid.com
Vertocloud.com
Verto365.com

This includes the Verto application hosted under those domains accessed using any supported device or via the Verto Teams app.

How accessible is the Verto application?

We want as many people as possible to be able to use the Verto application. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the application using a keyboard once items are clicked
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the Verto application text as simple as possible to understand although your local administrator does have the ability to change the language used in your experience of our site.

We know some parts of the application are not fully accessible:

  • Your Local administrator can configure the application in such a way to reduce or increase accessibility, you should contact them if a particular area of Verto is not accessible to you.
  • Graphs that are displayed in the application cannot have their colours modified and cannot be read by screen readers.
  • You cannot modify the tasks and milestones when they are displayed in a Gantt view.
  • You cannot view the timeline history using the graphical timeline as this cannot be read by screen readers.
  • The network map cannot be read by a screen reader and cannot be navigated using a keyboard.
  • Most controls require a user to ‘click’ on a control before a keyboard can be used to navigate them.
  • You cannot modify the line height or spacing of text.
  • Some of our online forms are difficult to navigate using just a keyboard.

How accessible is the Verto Website?

Our website, vertocloud.co.uk, is within the public domain and we continuously aim to meet Web Content Accessibility Guidelines.

On our website access for all users is improved by the following:

Verto is committed to offering an accessible and inclusive website experience for all our users. Our website has been designed and constructed to conform at minimum to the Level AA standards of the Web Content Accessibility Guidelines (WCAG) 2.1. We utilise various accessibility features, such as ARIA markup, to ensure our site is easily navigable for people using screen readers or other assistive technologies. Our goal is to continuously improve the accessibility of our platform; your digital experience matters to us.

Feedback and contact information

If you need information from the website
email: support@vertocloud.co.uk
call: 0204 526 5925
address: 8th Floor, Fountain House, Reading, RG1 7QE

We’ll consider your request and get back to you in 14 days.

NOTE that dynamically generated application pages that do not contain static text cannot be rendered in an alternate format.

Reporting accessibility problems

We’re always looking to improve the accessibility of our application and website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: support@vertocloud.co.uk 

Technical information about our application and website accessibility

TMI Systems Ltd. is committed to making its Verto application and associated websites accessible.

Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliant items listed below.

Non-compliance with the accessibility regulations

Some 3rd party controls used within the Verto application are not accessible for varying reasons. These are listed below:

Navigation and accessing information

It is not possible to access the network map because this uses a 3rd party control that is not compatible with screen readers and uses lines drawn on screen to link entities within the application together.

It’s not possible for users to change text size without some of the content overlapping.

Tasks and Milestones within the Verto application are not accessible using the Gantt view but can be viewed in tabular format in an alternative view of the same data.

We use 3rd party controls to draw interactive pie charts and graphs on screen. These do not work with screen readers. Where statuses are used as the primary driver for graph colours, there contrast ratios can be adjusted by application administrators.

Where graphs are not based on status colours, contrast ratio guidelines to WCAG AA standards cannot be guaranteed.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. This is due to some form controls requiring you to click on them before you can access the content.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when suppliers release new versions of the 3rd party controls in use. This is an ongoing process.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information, on our website, on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

We are constantly enhancing our Verto application to include new features. Wherever possible we are committed to ensuring these new features are accessible to ALL users.

Preparation of this accessibility statement

This statement was prepared on 3rd March 2021. It was last reviewed on 1st November 2023.

This website was last tested by TMI Systems Ltd during January 2021.

We used an out of the box Verto configuration to test. It should be noted that compliance can easily be decreased by local administrators, for example it is possible for a local administrator to change colours of many objects in the system thus reducing their contrast ratio.