Denbighshire County Council

Denbighshire has been using Verto for almost three years following a period of review of our Programme and Project management methodologies. The uptake of Verto within the first few months was tremendous by staff at all levels in the Council. It has been able to provide our Senior Leadership with much improved levels of governance and visibility of what projects are being undertaken across the entire organisation; a task which was previously virtually impossible to achieve. Over time, the flexibility of Verto allowed us to transfer our Organisation Risk Register onto the system. In the latter months of 2013, we were informed by the Data Unit in Welsh Government, the replacement performance management system was not going ahead; we saw the opportunity of working with TMI Systems to develop an integrated system utilising the existing functionality within Verto and enhancing it further to incorporate performance management. TMI accepted the challenge, and despite our seemingly ever changing requirements and much patience on their behalf, we are now operating a very comprehensive solution which enable us not only to produce Project related plans and risk registers, but also our Corporate Plan (Improvement Plan), Service Business Plans and other strategic plans such as our Equality Plan. The Service plans include all the projects being undertaken within that Service and combine their progress with all other performance related activity, so our ability to see everything going on within one Business area or Service can be produced through one easy to produce plan. The support from TMI Systems from day one has been outstanding, they are always willing to listen to new ideas and respond to all system enquiries almost by return.