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Verto administration as a service

Focus on Delivery and Outcomes, Not Admin

Verto Administration as a Service (VAaaS) takes the day-to-day management of your Verto and places it with our dedicated team of experts. We handle the configuration, updates and administration that keep your system running perfectly, so your people can focus on delivery and outcomes, not admin.

With VAaaS, you keep the power and flexibility of Verto without the workload, delays or risk of losing critical skills when employees move on.

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Why outsource platform administration?

Verto platforms perform best when managed by those who know them inside out. Our specialists work with Verto every day, applying proven best practice and deep technical knowledge that’s hard to replicate in-house.

By outsourcing your administration, you free up valuable team time, reduce risk and ensure your platform evolves as your organisation’s needs change. We eliminate downtime, gaps from annual leave and the cost of constant training. You get faster issue resolution, right-first-time configuration and a system that grows with you, without increasing headcount.

Core Features

Day-to-day site administration and maintenance

We manage all routine admin tasks to keep your Verto platform stable, secure and performing at its best.

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Implementation of configuration changes and enhancements

Our experts deliver updates and improvements quickly and accurately so your setup evolves with your needs.

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Management of custom report requests

We design and deliver tailored reports so your teams always have the insights they need—without the wait.

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Dedicated support portal for VAaaS Administrators

Access a direct support channel for fast responses, clear visibility and seamless communication with our team.

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Expert oversight to ensure performance and accuracy

Specialist monitoring and QA keep your configuration, workflows and data consistent, reliable and right-first-time.

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Real Outcomes, from Real Clients

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Case Study

"I walk into the office now and see Verto on everyone’s screen. It’s part of the culture. That was always my goal."

300+

projects now streamlined in Verto

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Case Study

By improving data visibility and consistency, projects are delivered on average, two months faster.

£9k per project

Kent have tracked the cost saving of staff per project

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Case Study

Process efficiencies were achieved to enable Worcestershire to recover 1/3 of the platform's costs in savings.

33%

has been achieved in platform cost savings

VAaaS Benefits

Save money

No need to hire or train additional staff.

Save time

Quick issue resolution so your team stays focused

Reduce risk

Full-service coverage with no gaps from turnover or leave

Stay current

Our experts stay fully trained so your team doesn’t have to

Gain confidence

 Right-first time builds, updates and reporting

Work in partnership

We act as part of your team, aligned to your goals.

Frequently Asked Questions

Yes. You can scale from guided support to full VAaaS at any point.
Yes. That’s exactly what VAaaS (Verto Administration as a Service) provides, second tier support and admin cover with no downtime or skills loss.
Verto Administration as a Service covers the day-to-day configuration and management of the Verto platform. This includes handling system changes, implementing enhancements, managing permissions, supporting reporting requests and maintaining the platform so it continues to meet your organisation’s needs as they evolve.
The service manages core administration activities such as user permissions, site configuration changes, enhancements to existing setup, and the custom report request process. A dedicated support portal is also provided to manage requests in a clear and structured way.
When your organisation’s needs change, the VAaaS team implements updates and enhancements to your existing Verto configuration. This ensures workflows, reporting and governance remain aligned with how you work, without requiring internal rebuilds or retraining.
Yes. VAaaS is designed for organisations that want to avoid relying on a small number of internal administrators or losing capability due to staff turnover or leave. It provides continuity and cover without adding headcount.
VAaaS reduces the need for ongoing in-depth administrator training by shifting responsibility to Verto specialists. Training is still available, but your team no longer needs to maintain expert-level knowledge to keep the platform running effectively.
By outsourcing administration to specialists, organisations avoid gaps caused by staff turnover, annual leave or competing priorities. The platform is maintained consistently, securely and in line with best practice, reducing operational and delivery risk.

Keep your platform running smoothly and your teams focused on what matters.

 

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