Verto Support
Your Success Is Always Supported
Great platforms don’t deliver change on their own, people do. That’s why Verto Support is built around partnership, not tickets. Our UK-based Client Experience Team works alongside you to ensure your platform runs smoothly, your people stay confident, and your organisation keeps achieving measurable outcomes.
Partnership, Not Just Support
When you choose Verto, you gain more than a helpdesk, you gain a success partner.
We understand the pressures of public sector delivery, and we know that every platform issue is really about outcomes, confidence and impact. Our support model is proactive, outcome-focused, and designed to keep you on track long after go-live.
Continuity
Confidence
Control
Continuous Improvement
Multiple Ways to Get the Help You Need
Knowledge Hub
Access user guides, step-by-step videos and best practice advice whenever you need it. Find answers fast and build confidence across your teams.
Verto Administration as a Service (VAaaS)
Reduce workload and risk by letting our experts manage your platform configuration, reporting and admin. Free up your team to focus on delivery while we handle the technical details.
Certification Training Support
Need to refresh training or launch new functionality? Our team can design tailored sessions to meet your needs. Speak to your Customer Success Manager to develop a training plan and pricing options.
Verto User Group Spotlight Sessions
Connect with other Verto users in regular spotlight webinars, peer discussions and in-person events. Learn, share and discover how others are using Verto to deliver transformation and BAU projects.
Common Questions from Public Sector Leaders
Ready to Maximise Your Success?
Get the Support You Need, When You Need It