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Leading People Through Change — Engagement Over Enforcement
Mandates don't work. Memos don't work. And sending another 'reminder to complete your training' email definitely doesn't work. So, what does?
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Public sector transformation stands apart because the environment is more complex. If you don't account for that, even the best-designed change can stall.
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Every year, organisations launch new strategies, platforms, and programmes. If they fail, it's not often because the tool itself, but the people management.